Terms of Service

Effective date: January 1, 2026. Last updated: March 2026.

These Terms of Service ("Terms") govern your use of the REPSShield service operated by REPSShield, Inc. ("REPSShield", "we", "us", or "our"). By creating an account or using the service, you agree to these Terms. If you do not agree, do not use the service.

1. The Service

REPSShield provides software that helps real estate investors track qualifying hours, document material participation, and generate time logs for real estate professional (REP) status under IRS Section 469. The service connects to your calendar and email to automate activity logging and generates exportable reports.

REPSShield is not a tax advisory service, CPA firm, or law firm. Nothing in the service or its reports constitutes legal or tax advice. You are responsible for verifying that your documentation meets applicable IRS requirements, and for working with a qualified tax professional for your individual situation.

2. Account Registration

You must be at least 18 years old to create an account. You agree to provide accurate, current, and complete information during registration and to keep it updated. You are responsible for all activity under your account and for keeping your password confidential. Notify us immediately at support@repsshield.com if you suspect unauthorized access.

3. Subscriptions and Billing

3.1 Free Trial

New accounts include a 14-day free trial of the Premium plan. No credit card is required to start the trial. At the end of the trial, you will be prompted to select a plan. If you do not subscribe, your account is downgraded to the free tier with limited features.

3.2 Paid Plans

Paid subscriptions are billed monthly or annually in advance. Prices are displayed in USD and are subject to applicable taxes. We may change prices with 30 days' written notice. Price changes apply to your next renewal, not mid-cycle.

3.3 Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. We do not prorate refunds for partial months or years, except as required by applicable law.

3.4 Refunds

If you are not satisfied within the first 30 days of your first paid subscription, contact support@repsshield.com for a full refund. Refunds are not available after 30 days or for renewals.

4. Acceptable Use

You agree not to:

We reserve the right to suspend or terminate accounts that violate these restrictions, without refund.

5. Your Data

You own your data. We store it to provide the service and do not claim ownership. You grant us a limited license to process your data as necessary to provide the service, including reading calendar events and emails to classify activities on your behalf.

You may export your data at any time in PDF or CSV format. On cancellation or account deletion, your data is retained for 90 days and then permanently deleted. See our Privacy Policy for full data handling details.

6. Intellectual Property

REPSShield and its underlying software, AI models, visual design, and brand assets are owned by REPSShield, Inc. and protected by copyright, trademark, and other laws. You may not use our name, logo, or branding without written permission, except to accurately describe your use of the service.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; (B) THE AI CATEGORIZATION WILL BE ACCURATE IN ALL CASES; OR (C) THE REPORTS GENERATED WILL SATISFY ANY PARTICULAR IRS EXAMINATION OR LEGAL STANDARD.

YOU ARE SOLELY RESPONSIBLE FOR REVIEWING AND CONFIRMING THE ACCURACY OF ALL TIME LOG ENTRIES BEFORE USING THEM FOR TAX PURPOSES.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REPSSHIELD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO REPSSHIELD IN THE 12 MONTHS PRECEDING THE CLAIM.

9. Indemnification

You agree to indemnify and hold harmless REPSShield, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from: (a) your use of the service; (b) your violation of these Terms; or (c) your submission of false or fraudulent time log data for tax purposes.

10. Termination

Either party may terminate this agreement at any time. You may terminate by canceling your account. We may terminate or suspend your account immediately if you violate these Terms, engage in fraudulent activity, or if we cease operations. On termination, your right to use the service ends immediately, and data deletion procedures in Section 5 apply.

11. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the service shall be resolved by binding arbitration in accordance with the JAMS Streamlined Arbitration Rules, except that either party may seek injunctive relief in any court of competent jurisdiction to prevent irreparable harm.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email at least 30 days before the changes take effect. Your continued use of the service after the effective date constitutes your acceptance of the updated Terms.

13. Contact

Questions about these Terms? Contact us:

REPSShield, Inc.
legal@repsshield.com